Welcome parents and guardians!

Before your school rolls out Aladdin Connect you will receive an information letter telling you all about Aladdin Connect. You will have time to get in touch with the school if you need to update the school with any family information or if you have any concerns. Stepparents, foster parents, blended families, etc. can all be accommodated. Rest assured that you have control over the level of access. Parents only have access to view and edit (and share on the class list if this feature is on) their own personal contact information. Before Connect is released, schools will contact all parents to ensure they have time to contact the school to discuss in confidence any personal or legal provisions that may be in place regarding giving access to Connect to any parent / guardian of your child. If you have any concerns there are options available to reduce or block access as required. For example, if you do not want information such as money information, emergency contact details, text / email messages sent, etc. to be shared with your child's other parent, you can contact the school and ask for them to remove family sharing from your child's account. In this case, this information will not be available to either parent via Aladdin Connect.

After receiving the letter, you will receive a text or an email message containing your unique registration link. There will be one link per parent which will allow each parent to access information for all their children in the school from their individual user account. Registration links are unique to a particular parent and cannot be shared among parents in a family, or other parents in the school / other schools.

During registration, you will choose a password that will be used along with your email address to securely access Aladdin Connect.

Once you have registered, you will be sent an email with links to download the Aladdin Connect app. The main advantage of using the app is that you will be able to receive immediate alerts for app messages sent by your school and this will help your child’s school to cut down on the cost of text messaging / printing. You will need to verify your mobile phone number in order to receive notifications to your device. You do not have to download the app, however, it is highly recommended to enhance both the parent and the school's Aladdin Connect experience.

We hope you enjoy Aladdin Connect! When you first sign in to Aladdin Connect you may be given the option to share your contact details with the other parents of children in your child’s class - you may want to do this to organise parties, play dates, etc. with your child’s friends. However, please be reassured that you have full control over the information that is shared with other parents and your information will not be shared unless you choose to share it. If you wish, you can change your privacy options at any time by clicking on the Account button or by clicking on “Account” in the Aladdin app. Please note that your school may have not selected the option to allow parents to share information and in this case, you will not see the privacy options.

Parents only have access to view and edit (and share on the class list if this feature is on) their own personal contact information. Before Connect is released, schools will contact all parents to ensure they have time to contact the school to discuss in confidence any personal or legal provisions that may be in place regarding giving access to Connect to any parent / guardian of your child. If you have any concerns there are options available to reduce or block access as required. For example, if you do not want information such as money information, emergency contact details, text / email messages sent, etc. to be shared with your child's other parent, you can contact the school and ask for them to remove family sharing from your child's account. In this case, this information will not be available to either parent via Aladdin Connect.

If your school allows a class contact details sharing option, parents have full control over the contact information that is shared with other parents (phone number, email address, etc).

When you log in for the first time, if your child's school has decided to allow the class list sharing option, privacy options are applicable to sharing your contact information with other parents in your child's class. By default, no information is shared on the class list other than the first name of your child. When you log in for the first time you will be presented with your privacy options, however these can be updated at any time by clicking on your "Account" icon and then on the "Privacy" tab. Then you will be presented with your privacy options - these options dictate what information you are happy to share with other parents within your child’s class.

You will only see information about other children in your child’s class if you have also chosen to share that particular information, for example, if you do not wish your email address to be shared, then you will also not be able to see the email address of parents who have opted to share their email. Parents can choose to share as much or as little information as they wish as per the options available. If a parent does not share any information, your child’s first name will appear on the class list for other parents to see, but not any other information.